Customer Agreement
1. Background
2. Agreement
3. Date of Agreement:
The date of the agreement starts upon signing up on this website.
4. Parties:
SBN Technology Pty Ltd ACN 624 009 598 - 4/158 Chesterville Rd, Cheltenham, Vic, 3192 and <CUSTOMER NAME> as provided upon signing up via this website.
5. Initial Term:
The term will commence on the date the Equipment is delivered and will continue for 24 months.
6. Further Term:
After the Initial Term, the Agreement will automatically renew and continue on a month-to-month basis until it is terminated by either party, providing 60 days’ notice in accordance with clause 2 of the Service Terms.
7. Services:
We agree to provide one Standard AxIT System package, which includes:
(collectively, Equipment). All Equipment is provided with a 24-month repair or replace warranty, whereby we will determine the appropriate remedy. For any damage deemed by us, in our sole discretion, to be outside of ordinary use of the Equipment, we may charge a repair or replacement fee, loan equipment fee and/or shipping charges.
8. Equipment Ownership:
The Equipment becomes the property of the Customer upon receipt of full payment of the upfront fee by the Customer.
9. Software:
Included in the Equipment is a Tablet which will have the AxIT Assessment Software (Software) installed on it when it is delivered. The Customer warrants that it will use the Software in accordance with this clause 9.
9.1. Software license (for the term of the Agreement):
In accordance with this Agreement, you are provided with a license to use the Software (pre-installed on the provided Tablet) for the duration of the Initial Term and any Further Term, as provided for in clause 4 of the Service Terms and subject to the license terms agreed between you and us or any other licensor of that software. For the avoidance of doubt, the Software cannot be used on any other tablet or hardware device, other than the provided Tablet.
9.2. Software updates (for the term of the Agreement):
We will provide Updates throughout the Term to the Software in accordance with clause 4.4 of the Service Terms, and the Supplier’s update program, as advised to you. Where we have determined an Update is a Major Update, an additional fee may apply.
10. Fees:
An upfront payment of $20,000 (excluding GST), is payable on the Agreement Commencement Date. We may elect not to deliver the Equipment until this amount has been received in full. When utilising our finance partners for financing the fees, there may be additional fees and interest payable directly to the financing company for their services.
11. Payment method:
All payments are to be made using our online payment portal at www.strengthbynumbers.com, via our finance partners or in accordance with the payment terms and method stipulated on any invoice issued by SBN Technology Pty Ltd.
12. Installation and Training Services
Upon delivery of the Equipment, you will be given access to the online AxIT Training Portal. In addition to this, we will provide an introductory onboarding service to teach you and your team how to use the Equipment and the Software.
Throughout the duration of the Agreement Term, you will also have access to the SBN online community (AxIT Allies) and the AxIT training and promo portals, as updated from time to time and available at www.strengthbynumbers.com/login.
13. Support and Maintenance Services
We will provide the following support and maintenance services throughout the duration of the Agreement Term:
14. Specifications:
AxIT Stomp-IT: 200Hz measurement rate, 2000mAh lithium battery capacity (charged via micro-USB), 450Kg maximum load, communication via Bluetooth 4.2.
AxIT Push-IT: 200Hz measurement rate, 800mAh lithium battery capacity (charged via micro-USB), 75Kg maximum load, communication via Bluetooth 4.2.
AxIT Pull-IT: 200Hz measurement rate, 800mAh lithium battery capacity (charged via micro-USB), 150Kg maximum load, communication via Bluetooth 4.2.
Samsung Tab A WiFi Tablet
15. Customer Material:
You must provide us with the following information, documents and/or materials on or before the Agreement Commencement Date:
Registered Business Name, ABN, Registered Address, email, phone number and responsible authorised person.
16. Insurance Policies
17. Liability Cap Amount:
18. Website: www.strengthbynumbers.com
We agree to perform the Services and you agree to pay the Fees, and the parties agree to accept certain other rights and obligations on the Strength By Numbers Service Terms and Conditions available here and forming part of this Agreement upon selecting the agree to terms and conditions tick box on the sign-up page.