List of Sub-Processors

Sub-processor name

Location of sub-processor 

Personal data processed

Purpose of sub-processing

Zapier Inc.

United States of America 

Customer representative email address, telephone number, full name, address of place of employment.

Customer sign up, account creation, invoicing, sales calls. 

Kajabi LLC

United States of America

Customer representative email address,  details of customer team members including their email addresses, telephone number, full name, address of place of employment.

Customer sign up, website checkout and training portal.

Stripe Payments Pty Ltd, Stripe, Inc.

United States of America

Payment details of customer representative (including credit card number, full name on the credit card, expiry date and CVV), email of customer representative, address of place of employment, telephone number of customer representative. 

Customer subscription purchase. 

Google LLC

United States of America

Customer representative email address, telephone number, full name, address of place of employment. 

End user full name, email address, gender, date of birth, weight, height, examination and testing data, practitioner notes, injury history.

Google Drive for storing customer contracts and AxIT app customer database backups, Gmail for sending contracts to customers and general communication with customers and potential customers, Google Sheets for tracking of delivery of hardware and software to customers, Firebase for account creation in the AxIT app and storingsending customers their login email to the AxIT system.

Pipedrive, Inc.

United States of America 

Details of customer team members including their email addresses, telephone numbers, full names, address of place of employment, full name and contact details for the referral source (if relevant).

Processing and storing customer information in CRM.

Asana, Inc.

United States of America

Customer representative email address, telephone number, full name, address of place of employment.

Updates and notifications for sales and customer delivery progress. Tracking support requests. 

Instabug, Inc.

United States of America

Customer representative email address, location, IP Address of router. 

Processing bug reports or customer suggestions improvements to features or other improvements to the Strength By Numbers services. 

Slack Technologies LLC

United States or America

Customer representative email address, customer location, 

Strength By Number administration and operations, management of and response to bug reports.

Calendly, LLC

United States of America

Customer email address and name.

Sales and customer service.

Xero Australia Pty Limited

Australia

Customer representative email address, telephone number, full name, address of place of employment.

Customer invoicing. 

AxIT App (Strength By Numbers)

Australia

Customer representative email address, telephone number, full name, address of place of employment, names of customer staff members.

End user full name, email address, gender, date of birth, weight, height, examination and testing data, practitioner notes, injury history. 

Provision of Strength By Numbers’ services to customers. 

Intercom R&D Unlimited Company

Ireland

Customer representative email address, telephone number, full name, address of place of employment.

Customer support. 

Advanced Profanity Filter App on the Chrome Web Store

N/A

Customer representative email address.

Chrome Extension used to share customer email address to Slack.